Delivering Impact: My Work in Action

A deep dive into the projects and case studies that mean the most to me. These highlight moments where collaboration, creativity, and thoughtful problem-solving came together to deliver impactful results. Each piece reflects not just what I helped build, but why it mattered to users, teams, and the bigger picture.

Simplified the intake process to reduce drop-offs and boost completion rates. By refining workflows and listening to users, we delivered a smoother, more engaging experience

Faster Paths to Care

Transformed the out-referral process to reduce delays and improve efficiency for users requiring external care. By addressing bottlenecks and optimizing workflows, we created a smoother, faster experience that better meets users’ needs

Unifying Platforms for Seamless Experiences

Led the unification of web and mobile platforms to create a consistent, seamless experience for users. By consolidating codebases and improving performance, we delivered a scalable solution that enhances both usability and reliability

Insights from my product management experience

A collection of blog articles sharing my experiences, lessons, and tips from the world of product management